Our Privacy Policy ensures your right to privacy as we recognize that any personal information we collect about you will only be used for the purposes indicated in this policy.

Changes to this Privacy Policy

We are constantly reviewing our policies and attempt to keep up to date with market expectations. Technology, the law, and marketplace practices are constantly changing. As a consequence, we may change this privacy policy from time to time or as the need arises.

Personal Information

When we refer to personal information, we mean information that we directly collect from you, from which your identity is apparent. This information may include information or an opinion about you, from which your identity can reasonably be ascertained.

Why Do We Collect Your Information?

We collect and receive information from our customers, affiliates, partners, or other organizations in order to:

• Contact you regarding our service status or for billing-related issues.
• Provide you with up-to-date information on our services and the current status of your account(s).
• Send occasional announcements, offers, or information about our products and services.
• Display your website address on our website or promotional material to potential customers, where applicable.
• Conduct creditworthiness checks, statistical and marketing analysis, and research and development.

How Do We Collect Your Personal Information?

We collect your personal information during the sign-up process for our service or through our affiliate/partnership program application forms. You may review and update your personal information at any time by accessing our website using your username and password.

We also collect information you provide to us through the App, including:

• Login and password associated with your service account.
• Contact information, such as name, address, email address, and phone number.
• Information about orders placed or downloads made through the App.
• App settings, such as favorites, content you like, communication preferences, or parental controls.
• Information related to the use and operation of the Website / App.
• Device information, such as device identifier, advertising identifier, MAC address, carrier, operating system, ISP, and IP address.
• Usage data associated with how you interact with the App, such as programming/viewership data and features used.
• Information related to your WiFi and cellular connections, such as data usage, network performance, signal strength, throughput, and latency.
• Location information, including precise geolocation information, such as your service address and the location of a device where you have installed the App.

How We Use Collected Information

We may use the information we collect for a number of purposes, including:

• Providing the features and functions available in the App.
• Validating your subscription status with us.
• Managing everyday business needs, such as administration and improvement of the App.
• Analyzing the App’s performance and functioning.
• Facilitating your user experience and transactions, including processing or fulfilling purchases and communicating about order status.
• Administering or supporting your account.
• Communicating with you and responding to your questions and concerns.
• Displaying content based on your location, precise geolocation, interests, or past usage.
• Sending marketing and service messages based on your preferences.
• Providing advertisements based on your interests and viewership.
• Measuring popularity and viewership to relate to programming purchase decisions.
• Improving our marketing efforts and studying how subscribers use the App.
• Resolving disputes and enforcing our agreements.
• Preventing fraud, unauthorized access, or misuse of our services.
• Ensuring compliance with applicable laws and regulations.

To Whom Will We Disclose Personal Information?

Where possible, we will inform you at or before the time of collecting your personal information of the types of organizations we intend to disclose it to.

We may disclose your personal information under the following circumstances:

• Legal Requirements: When required or authorized by law, such as responding to a court order, tribunal request, or subpoena.
• Financial & Credit Verification: To credit or fraud agencies or debt recovery agencies for verification or debt collection purposes.
• Service Fulfillment: To other organizations when required to fulfill your service requests.
• Professional Advisors & Transfers: To our accountants, auditors, lawyers, or other organizations involved in the sale or transfer of our assets.

Direct Marketing

From time to time, we may use your personal information to provide you with current information about our services, special offers, organizational changes, new products, or related seminars and conventions.

If you do not wish to receive marketing information, you may decline at any time by emailing support@streamingchurch.tv. We will not charge you for honoring this request and will take all reasonable steps to process it promptly.

Updating and Accessing Your Personal Information

It is important that the personal information we hold about you is accurate and up to date. You may access our website, enter your username and password, or contact us directly to review, update, or request access to your personal information.

There may be rare situations where we are not required to provide access, such as information relating to existing or anticipated legal proceedings, or if a request is vexatious. If we deny access, an explanation will be provided.

Facebook Login

As a convenience, we provide the ability for visitors to log in to your streaming platform using Facebook login tools. For those visitors who use this feature and agree to share their Facebook information, we collect their name and email address to follow up with them at a later date. We will not share your users’ personal information with third parties without their express consent.

Business Without Identifying You

In most circumstances, it is necessary for us to identify you to successfully do business with you. However, where lawful and practicable, we will offer you the opportunity to interact with us without providing personal information, such as when making general inquiries about our services or current promotional offers.

Where sensitive information is collected, stored, used, or transferred, we will only use it if you have consented, in the exercise or defense of a legal claim, or as required by law. Sensitive information includes racial or ethnic origin, political persuasion, trade or professional association memberships, sexual preferences, criminal record, or health details.

How Safe and Secure is Your Personal Information?

Unfortunately, no data sent over the Internet or any network can be guaranteed 100% secure. While we take reasonable steps to protect your personal information by storing it in a secure environment, we cannot guarantee the security, integrity, and privacy of data exchanged in transit. We may continue storing your personal information even after your relationship with us has terminated.

Children’s Privacy Policy

JSL Solutions does not knowingly collect personal information from anyone under the age of 13 through the App. Children under 13 should always get permission from a parent or legal guardian and use the App under direct adult supervision.

Cookies and IP Addresses

Cookies: We and our service providers may set and access cookies on your computer to automatically recognize your web browser and remember your preferences. You can adjust your browser settings to refuse cookies, though some parts of the Site may not function properly as a result.

IP Addresses: Your Internet Protocol (IP) address is logged automatically in our server log files whenever you visit the Site, along with visit times and pages visited, which is standard internet practice.

Payment Processing

We use a third-party payment service to process credit card payments. Credit card information is sent directly to the Payment Service, and JSL Solutions does not store or have access to your full credit card number. While the Payment Service is required to comply with applicable privacy and security laws, JSL Solutions is not responsible for any failures on their part.